Support — GlassForty

Recover a match

Reopen GlassForty on Watch. It loads the latest valid primary or backup state. Do not start a replacement match until the recovery choice is shown.

Watch and iPhone disagree

Keep the Watch match by default. Use the conflict screen to review the other match; GlassForty never silently replaces the active court match.

Workout did not start

Continue scoring. Health permission denial or another active workout only affects fitness metrics, never the match.

Restore Pro

On iPhone, open Settings → GlassForty Pro → Restore Purchases. An unknown network state should not take away a previously confirmed entitlement.

FAQ

Common questions

Does iPhone need to stay nearby?
No. After installation, Watch owns the active match and can complete it offline. iPhone receives the result after connectivity returns.
How do I undo a point?
Use the visible Undo last control on the active scoreboard. A correction is appended to the timeline so the match remains auditable.
Can I score on iPhone?
Yes. iPhone can become the controller through an explicit handoff. Only one device can create score events in the current authority epoch.
Which rules are supported?
Advantage, Golden Point, Star Point 2026, standard tie-break, match or super tie-break, one set and best-of-three.
Is Health access required?
No. Workout data is optional and local-only; scoring works when permission is denied.
When can a paywall appear?
Never during a match. A contextual Pro offer may appear after a recap, beginning after the third completed match and no more than once every seven days.

Need individual help?

Include your device models, OS versions and whether the last point was visible/haptic-confirmed. Never send private Health data, player names or payment details.

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GlassForty Support

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We store this request only to answer and investigate your issue. Do not include Health data, player names or payment details.